Terms of sale
Last updated 2026-10-03
These terms apply to purchases from Wagcollar, run by [owner's legal name] in [province], Canada. By placing an order, you agree to them.
Who can order
We sell to customers with a shipping address in Canada.
Prices
All prices are in Canadian dollars. Shipping is shown before you pay. We're a small supplier under Canada's GST/HST rules, so no sales tax is added. If a price on the site is wrong because of an obvious error, we'll contact you before charging and you can cancel.
How payment works
When you place an order, your card is authorized for the total. We charge it once we confirm your order with our fulfilment partner, usually within one business day. If we can't fill your order, we cancel the authorization and email you. The hold drops off your card without a charge. Uncharged authorizations expire automatically after 7 days.
Cancelling an order
Email hello@wagcollar.example as soon as possible. If your order hasn't been placed with our warehouse yet, we cancel it and you pay nothing. After that, use our returns process.
Shipping, returns and refunds
See Shipping and returns.
Product use
Supervise your pet with any new toy or accessory, check it regularly for wear, and stop using it if it's damaged. Product photos are examples; colours can vary slightly.
Liability
Nothing in these terms limits rights you have under consumer protection law in your province. Otherwise, our liability for any order is limited to the amount you paid for it.
Governing law
These terms are governed by the laws of [province] and the federal laws of Canada that apply there.